Communication strategies (Anglais)
Servant leadership is a style based on the desire to serve and give to your community. By putting the needs of others first, you empower people to perform at their best.
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How to use this course
Before we begin...
Course handbook
Course calendar
Test your learning
Orientation module download
Lesson 1 : Getting Started
Lesson 2: Workshop Objectives
Quiz Module 1
Lesson 1 : The Big Picture
Lesson 2 : What is Communication?
Lesson 3 : How Do We Communicate?
Lesson 4 : Other Factors in Communication
Quiz Module 2
Lesson 1 : Understanding Communication Barriers
Lesson 2 : An Overview of Common Barriers
Lesson 3 : Language Barriers
Lesson 4 : Cultural Barriers
Lesson 5 : Differences in Time and Place
Lesson 1 : Paraverbal Communication Skills
Lesson 2 : The Power of Pitch
Lesson 3 : The Truth about Tone
Lesson 4 : The Strength of Speed
Lessoon 1 : Non-Verbal Communication
Lesson 2 : Understanding the Mehrabian Study
Lesson 3 : Interpreting Gestures